Decuga is an AI-powered product management platform that combines AI document generation (PRDs, architecture diagrams, mockups, decision memos), agile sprint boards, team collaboration, and a built-in service desk — all in a single subscription.

Is Decuga free to use?

Yes. Decuga offers a free plan with AI document generation, 1 project, document saving, and 1 GB storage — no credit card required. All paid plans (Starter, Pro, and Business) include a 1-month free trial — no credit card required.

How does the AI document generation work?

You describe your product or feature in plain English. Decuga's AI generates complete, structured documents — PRDs with user stories, architecture docs with data flow diagrams, wireframes with interaction notes — in under 60 seconds.

Does Decuga replace Jira?

Decuga includes full agile sprint and backlog management and can serve as your primary project management tool. It also integrates with Jira for teams that want to import existing issues. Unlike Jira, Decuga bundles AI document generation and a built-in service desk — so you're not paying for a separate tool like Zendesk on top.

Does Decuga have a service desk or helpdesk?

Yes. Pro and Business plans include a full-featured service desk with ticket management, a public customer portal, customisable helpdesk forms, SLA tracking and breach alerts, company account management, and service desk analytics.

Can I integrate Decuga with my existing tools?

Yes. Decuga connects to Jira, Bitrix24, and Slack, and any custom system via webhooks. The Slack integration delivers all in-app notifications directly to a Slack channel of your choice. More integrations are on the roadmap. The connector documentation covers setup for each integration.

What is Change Management in Decuga?

Decuga's Change Management module (Business plan) provides a structured RFC (Request For Change) workflow for production deployments. Every change — from emergency hotfixes to scheduled database migrations — goes through a formal process: draft, multi-approver sign-off, risk assessment, implementation, and post-review. This creates a full audit trail linking changes to sprint tasks and support tickets.

What makes Decuga different from other product management tools?

Decuga is one of the few tools that unifies AI-powered product documentation, agile project management, and customer support in a single platform — reducing context switching and the cost of maintaining separate tools like Jira and Zendesk.

AI-Powered Product Management Platform

The AI platform for product teams

Generate PRDs, architecture diagrams, wireframes, and design specs in seconds. Plan sprints, collaborate with your team, and manage customer support — without switching tools.

Free forever · No credit card required

1-month free trial on all paid plans · No credit card required

AI document types: 5
Sprint management: Agile
Built-in helpdesk: SD
Change management: RFC

AI Document Generation

Describe your product in plain English. Get a complete, structured document in under 60 seconds.

PRD Creator

Turn ideas into structured PRDs

Generate complete Product Requirements Documents with user stories, acceptance criteria, edge cases, and success metrics — powered by AI.

9 structured sections
Edit & regenerate any section
PDF export

Product Design

From requirements to design spec

Generate user personas, user flows, wireframe notes, and design specifications from your PRD or a brief description.

User personas & flows
Component library
Accessibility guidelines

Mockups & Wireframes

Detailed screen designs in seconds

Generate hi-fidelity screen mockups and wireframes for your product. Includes interaction notes, themed designs, and both desktop and mobile variants.

8–12 detailed screens
Design & wireframe views
Interaction notes

Architecture Assistant

AI-designed system architecture

Generate system architecture documents with components, data flow diagrams, API design, security considerations, and ADRs.

System components
API design
Architecture decision records

Decision Memos

Document decisions with confidence

Analyse options, surface trade-offs, and produce structured decision memos with recommendations, risk assessments, and next steps.

Option analysis
Risk assessment
Clear recommendations

Agile Project Management

Sprint boards, backlog & analytics built in

Organise your AI-generated artifacts into projects, plan sprints, collaborate with your team, and track progress — all without leaving Decuga.

Sprint Kanban Board

Drag tasks through TODO → In Progress → In Review → Done. Start and complete sprints to track velocity over time.

Backlog Management

Create tasks with story points and priority, organise them into sprints, and link them directly to your AI-generated artifacts.

Team Collaboration

Invite teammates via email with custom roles. Comment on any document with @mention support and threaded replies.

Notifications

Get notified when you're mentioned, assigned a task, or someone replies to your comment — live bell in the nav bar.

Activity Feed

See everything that happens in a project: documents created, tasks moved, members joined — all in a timestamped timeline.

Analytics Dashboard

Track sprint velocity, completion rates, team workload, lead time, and backlog growth trends — upgraded on Pro and Business.

Free trial on Starter, Pro & Business · No credit card required · Cancel anytime

Built-in Service Desk

Customer support, without the extra subscription

A full-featured service desk is included in Pro and Business plans. Manage tickets, run a public customer portal, track SLAs, and link support issues directly to your PM tasks.

No limit on customers or reporters — only your internal team seats are counted toward the plan.

Ticket Management

Create, assign, and track support tickets. Set priorities, link tickets directly to PM tasks, and resolve issues fast.

Public Customer Portal

A branded self-service portal where customers submit tickets, track their status, and stay informed without emailing you.

Helpdesk Forms

Customisable intake forms with conditional fields. Embed on any page to capture exactly the info your team needs.

SLA Tracking

Define SLA rules per ticket type and get breach alerts before deadlines are missed. Full SLA analytics on Business plan.

Company Accounts

Organise reporters into company accounts. View all tickets from a single customer in one place for better relationship management.

Service Desk Analytics

Track ticket volumes, response times, resolution rates, and team performance with built-in service desk analytics.

Link tickets directly to PM tasks

When a support ticket reveals a product bug or missing feature, link it to the relevant PM task with one click. Engineers see full customer context; support sees task progress — no copy-pasting between tools.

Learn more

Change Management

Ship changes safely with built-in RFC workflow

Every production change — from a hotfix to a database migration — goes through a structured approval, risk assessment, and post-review process. No more undocumented deployments.

Available on the Business plan.

Structured RFC Workflow

Every change follows a formal Request For Change process: draft, submit for approval, get sign-off, implement, and review — all tracked in one place.

Three Change Types

Standard (pre-approved), Normal (full approval cycle), and Emergency (expedited for production incidents). Each type has the right controls for its risk level.

Multi-Approver Sign-Off

Add multiple approvers to a change request. Track individual approve/reject decisions with timestamps and comments before implementation begins.

Risk & Blast Radius

Document risk level (Low to Critical), affected systems, and blast radius for every change. Rollback plans are required fields before submission.

Reusable Templates

Save common change patterns as templates — Emergency Hotfix, DB Maintenance, Security Patch, Feature Flag Toggle. One click to pre-fill a new RFC.

Post-Implementation Review

After each change, record what went well, what failed, and whether rollback was triggered. Build an audit trail for compliance and retrospectives.

Full audit trail for every deployment

Change requests link to sprint tasks, tickets, and documents — giving you complete traceability from a customer ticket through to the approved, reviewed change that resolved it.

Learn more

How it works

From idea to shipped feature — Decuga handles the whole loop.

Generate AI documents

Describe your product or feature. Decuga generates a complete PRD, architecture diagram, wireframes, or decision memo in under 60 seconds. Edit and export as PDF.

Plan and run your sprint

Create tasks linked to your AI documents. Drag them through your kanban board. Invite teammates, assign work, and track velocity sprint over sprint.

Support your customers

Route support tickets from your public portal or by email. Link tickets to PM tasks so your team knows exactly what's broken and why customers care.

Govern your changes

Every production deployment goes through a structured RFC workflow — risk assessment, multi-approver sign-off, and a post-implementation review — creating a full audit trail.

Integrations

Connect your existing tools

Already using Jira or Bitrix24? Import your work into Decuga. Use webhooks to connect anything else.

Jira

Import issues and epics from Jira. Sync them with your Decuga sprint board and link them to AI-generated documents.

Bitrix24

Connect Bitrix24 tasks and bring your existing work into Decuga. Keep teams in sync across both platforms.

Slack

Get Decuga notifications directly in Slack. Task assignments, mentions, ticket updates, and change approvals — all in your chosen channel.

Webhooks

Send real-time events to any endpoint — Zapier, your own API, and more. Full control over what triggers notifications.

Documentation

Everything you need to get started

Browse all docs

AI Document Generation

PRD creator, architecture assistant, mockups, design specs, and decision memos. Prompt tips, section editing, and PDF export.

Read docs

Project Management

Sprint boards, backlog, story points, velocity tracking, team roles, custom fields, comments, and analytics.

Read docs

Service Desk

Ticket management, SLA rules, reporter contacts, company accounts, PM task linking, and analytics.

Read docs

Helpdesk Portal

Set up your public customer portal, build intake forms, embed them on any page, and let customers track tickets.

Read docs

Change Management

RFC workflow, change types, approval process, risk assessment, rollback planning, and post-implementation review.

Read docs

Connectors

Import from Jira and Bitrix24, or push notifications to Slack. Step-by-step setup for each connector.

Read docs

Jira Integration

Connect Jira Cloud, generate your API token, and import issues into Decuga sprint tasks.

Read docs

Slack Integration

Receive all Decuga notifications in Slack — task assignments, mentions, ticket updates, and change approvals.

Read docs

Webhooks

Send real-time event payloads to Slack, Zapier, or your own API when things happen in Decuga.

Read docs

AI Quota & Sessions

Understand how AI generation sessions and plan quotas work, and how to manage them.

Read docs

Browse all docs

Generate docs in seconds

AI parallel-generates all sections simultaneously — complete, structured documents in under 60 seconds.

One platform. From $7/month.

Replace Jira + Zendesk — tools costing $64+/user/month — with one flat account subscription. User limits apply per plan; unlimited helpdesk reporters.